FAQ
Answers about Convoxa
Content is checked against currently confirmed product capabilities.
Convoxa is a business messaging platform that helps teams manage WhatsApp customer conversations, campaigns, contacts, and reporting from one workspace.
WhatsApp Business API connectivity is the confirmed primary channel at launch. Convoxa does not present additional channels as live unless they are explicitly verified and shipped.
Yes. The shared team inbox is designed for multiple teammates to view and respond to customer messages with shared visibility.
Convoxa supports template management workflows in the product. Meta's own approval process still applies to template outcomes.
Campaign and broadcast workflows are supported with audience selection and template-based composition, subject to WhatsApp policy and consent responsibilities.
Yes. Developer API access and webhook notifications are available for supported endpoints and events. Detailed reference documentation lives on the docs site.
Enterprise plans use custom quotes based on usage, security, and onboarding needs. Contact sales to discuss requirements.